Privacy Policy

1. Information We Collect

We collect personal information in the following ways:

• Personal Identification Information: When you create an account, make a reservation, or rent a car, we may collect your name, address, phone number, email address, and other relevant details.

• Rental Information: This includes information about the cars you rent, rental dates, locations, drop-off points, and other rental-related details.

• Usage Data: We may collect data about how you use our website or app, including IP addresses, browser types, device information, and pages visited. This helps us improve our services and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Your Rentals: We use your data to complete and manage car rental bookings.

• Customer Support: We may use your contact information to provide customer support, answer inquiries, and resolve issues related to your rental.

• Marketing Communications: If you’ve opted in, we may send you promotional emails or newsletters about new offers, services, and discounts. You can opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.

• To Improve Services: We may use your data to improve our website, app, and overall customer experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With Service Providers: We may share your personal information with trusted third-party service providers who assist us in running our business, such as customer support platforms or marketing agencies.

• Legal Compliance: We may disclose your information if required by law, to comply with a legal obligation, or to protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct or update it.

• Deletion: You may request that we delete your personal information, subject to certain exceptions (such as when we need to retain data for legal or business purposes).

• Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link or contacting us directly.

6. Cookies and Tracking Technologies

Our website and app may use cookies, web beacons, and similar tracking technologies to enhance your user experience. Cookies allow us to remember your preferences and improve functionality. You can manage cookie settings through your browser or device settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.